CIOZone^TM Update for Thursday, 11 December 2008
Latest excerpts on IT and business topics

Top Toys for Technology Buffs
CIOZone decided to go a little outside the gift box to help you find a cool present for the technology buff on your shopping list. What sort of cool? How about your very own home RFID kit, iPod video goggles, or a hydrogen-powered fuel cell car you can build with the kids. Take the slide show, and tell us what you would really like Santa to leave under the tree.
Also See:
Top Smartphones of 2008
Technology Turkeys of 2008

FBI Turns to Wall Street for New CIO
The Federal Bureau of Investigation has turned to Wall Street to fill a critical position in overseeing the agency's information technology efforts. The bureau announced it has hired Chad Fulgham, a senior technology executive from Lehman Brothers.
Also See:
SEC Taps Morgan Stanley for New Tech Chief

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CRM 2.0—Fantasy or Reality?
The rise of social computing means that CRM professionals must find innovative ways to cope with the phenomenon of “social customers”. Forrester Research talked to early adopter companies and vendors to understand the tactics and offers its recommendations for taking the CRM 2.0 plunge.
Also See:
Should CIOs Be In Charge of Marketing?

IT Career Coach: Mental Telepathy
A recurring complaint regarding IT departments is a lack of communication with employees and customers. In some cases, it’s as though we expect them to use mental telepathy to figure out what's going on, says IT Career Coach blogger Margaret Meloni. With a little effort the profession can do much better.

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