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Dec 02
2009

Stressed Out Workforce Is Calling In Sick

Posted by meggebrecht in stressproductivity

meggebrecht

The national unemployment rate is already in the double digits, yet companies, particularly in the tech sector, are still shedding staff. The employees that remain, as has been said time and time again, are being asked to do the work of their former colleagues, usually without a corresponding bump in salary. Well guess what? They're stressed out, using their health plans more, and calling in sick.

A slew of surveys have found that the U.S. workforce, from IT to HR, is a largely disgruntled bunch, with many employees ready to bolt for the exit at the first signs of a truly resurgent job market. Until that day arrives, they'll be using the company health plan.

In a survey of 282 companies, consulting firm Watson Wyatt and the National Business Group on Heath found that 47 percent are seeing more workers use their employee assistance programs (EAPS). EAPs typically include counseling for personal and work-related issues -- like stress. Sick days are rising at 22 percent of the companies and 30 percent said that employees are filing more disability claims.

"Workers who haven't lost their jobs are under great amounts of stress and are increasingly turning to their employer for advice, treatment or assistance that goes beyond basic coverage when they get sick," said Shelly Wolff, Watson Wyatt's national leader of health and productivity consulting at. "Still, employer initiatives that effectively deal with stress are limited."

According to the survey, 78 percent of the companies surveyed said that excessive work hours are a major cause of employee stress, with 65 percent citing that old chestnut "work-life balance," and 64 percent naming fear of job loss. It's good that organizations recognize the pressures on their staff, but check out these findings: 21 percent of companies said they're trying to alleviate the workload, and 38 percent are working to restore the work-life balance (though how you do that without relieving some of the work burden is beyond me).

On the other hand, a whopping 72 percent of employees said they already have bolstered, or plan to bolster over the next year, their stress management programs, EAPs or health coaches.

So the lesson, I suppose, is that it's easier to help staffers deal with stress than it is to do something about the root causes of that stress.
Comments (2)Add Comment
Tom Hoffman
...
written by Tom Hoffman, December 03, 2009
Interesting findings. After scanning the executive summary of the Watson Wyatt report, I saw no mention of whether/to what extent employers are planning to expand their workforces in 2010 in order to help alleviate the workloads and resulting stress being shouldered by employees.

It's almost as if to say 'Employers are increasingly recognizing the strain that employees are being placed under. In response, employs are extending stress management services available to employees who are expected to continue to work long hours and remain productive.'
Mel Duvall
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written by Mel Duvall, December 08, 2009
Hearing a number of tales from the battlefront, in light of the problems posed by the H1N1 virus. Employees are being encouraged to stay home for lengthier periods and that is placing greater stress on those healthy enough to keep systems running. In some companies it has created a demand for contract workers to help IT departments through flu season. The good news, perhaps, is that if the economy does improve, these contract workers may have the inside track on openings.

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