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Sep 03
2009

Is This a Good Time To Be a CIO?

Posted by epearlman in value of ITCommunicationCIO role

epearlman

If there’s one IT subject that has real staying power it’s the issue of how to prove IT’s value to the business. Countless books, papers, research, events, and consultancies have been dedicated to helping CIOs do a better job of communicating the value of IT to their business peers. 

 

I’m not about to tell you that this problem is solved, but there is another book on the subject (“The Real Business of IT: How CIOs Create and Communicate Value”) from two experts on the topic—George Westerman, research scientist in the Center for Information Systems Research at MIT’s Sloan School of Management, and Richard Hunter, vice president and chief of research at Gartner, Inc.

 

They base their research on surveys and discussions with dozens of C-level executives. In particular they sought out successful CIOs to find out which practices have worked best for them. They note, of course, that the path to delivering on the IT value message is not easy. They say you need to start by thinking differently. “It’s not about IT,” they say, “it’s all about business outcomes and business performance, whether you’re communicating IT’s internal performance or IT’s impact on business operations and financials.”

 

You also need to show that IT provides specific value for the money invested in it—offering the right services, at the right level of quality and at a competitive price—and improves business performance. Finally, you need to define how you, as the CIO, have value to your organization beyond IT.

 

At one time becoming the CIO was about as far up the corporate ladder as any IT executive could expect to reach, but today there are other possibilities. The authors call CIOs who achieve influence inside and outside their organization the CIO-plus. Some may ultimately end up as CEOs, a career path that would have seemed improbable just ten years ago. But many more CIOs will gain additional non-IT responsibilities, such as business process improvement, enterprise strategy planning, innovation office, procurement management and so on. Randy Spratt, CIO of McKesson, predicts in the book that the CIO role will move from a technology focus to one that is oriented to rapid delivery of new products and services. “It’s not about technologies; it’s about strategy and change leadership,” he says.

 

The authors say that CIOs should start planning their next steps and IT managers should be figuring out how to get the experience they need to move into a CIO role or business role. “There has never been a better time for a capable executive to take on the role of CIO,” the authors say.  What do you think? Is this a good time to be a CIO?

 

Comments (3)Add Comment
Fred Kauber
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written by Fred Kauber, September 03, 2009
In my opinion, it's a great time to be a CIO. As the article states, the perception barrier is changing and opening a whole new world of career opportunities for CIOs; while the implication is that this is oriented toward upward mobility in an established organization, few executives are better prepared than today's CIO to become entrepreneurs that can identify and take advantage of opportunities the information economy. There are also more solutions available to CIOs today than in any other time to flexibly and cost-effectively add value to an organization via SaaS, etc.
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written by Sylvain Pendaries, September 04, 2009
I don't believe there was ever a bad time to be a CIO. After all, we're all used to managing people, budget, crises in good and bad times. Nothing new here! What changed progressively throughout the years, is the growing presence and influence of IT on corporate-wide processes. By relying more and more on technology, the company gives its CIO a paramount importance for its development. Logical consequence, number of CIOs turn to being COO, CAO or Chief Strategists.
Tom Hoffman
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written by Tom Hoffman, September 04, 2009
What I hear from at least some CIOs is that a recession provides them opportunities to help drive change in their organizations, including new business opportunities, which is something they're excited about.

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