Among C-level executives, the CIO role arguably has the most delicate balance to master between the strategic and the operational. According to professor Hayagreeva Rao of Stanford University's Graduate School of Business, lumping strategy and operations in one job in the first place may be a fundamental flaw in the design of a job itself.
In his column in October's Harvard Business Review, he notes that people "who can do both [strategy and operations] are exceptionally rare" because the two types of responsibility are so different and usually require totally different, opposite, personalities. A better approach to designing leadership roles is to split the two areas of responsibility. Rao points to, of all things, 17th-century pirates as an example where such a separation was notably effective: there was a captain who carried strategic responsibility ("star" tasks) while a quartermaster general was in charge of operational (or "guardian") activities.
In modern corporations, he writes, you see this split in these areas of responsibilities in the CEO and the COO, but it's rare lower in the organization.
The CIO in particular might benefit from a close relationship with an operations-oriented lieutenant in IT. Who is your second in command in IT? Do you think you're making the most of that partnership? It might be worth contemplating, since all C-level executives jostle for prestige in the C-suite. Having a right-hand executive could be a CIO's valuable tool in gaining recognition as a key member of the company's strategic team.
Think about this also if you're looking to hire a senior IT executive you can rely on. As Rao writes, "Bundle star and guardian tasks at your peril."
Interesting comment. I came across an article at CIO.com on this topic that cites one man's experience being offered a deputy CIO position by someone who used to report to him and was now CIO. He took it and never looked back.
You can read it at: http://www.cio.com/article/30676/Do_You_Need_a_Deputy_CIO_
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... written by Angela Parker,
September 29, 2010
For years, I have been of the opinion that the CIO position is not really one role the way alot of people seem to think. It needed to be divided up in some way so that the day-to-day operations were handled by someone while the strategic or working with the other groups or departments on longer term plans should be someone else. You are correct in that what makes someone good at one of these usually means that they are not good at the other. I don't know if it matters entirely which one is named CIO or if the position is really split by the company itself, but, it does need to happen since very few people can do both kinds of work.
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You can read it at:
http://www.cio.com/article/30676/Do_You_Need_a_Deputy_CIO_