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CIOZone Experts

Opinions and views from expert CIOZone members.

Feb 20
2013

What enterprises going mobile can learn from the military. It’s not what you think!

Posted by CIOapps in Untagged 

CIOapps

 At first glance you might think this is a post about leadership, fleet tracking or outsourcing, but no. Its time to reflect on a $5 billion dollar mistake the US Military made and how your enterprise can learn from it.

For the non-military geeks, lets talk about camouflage before we get started.  It been around for ages but the US military decided to make a big change in 2004. The change was to switch to UCP or Universal Camouflage Pattern. The goal was a 1-print-fits-all solution for military platoons across the globe, with the thought of a single pattern that could be worn in every terrain. It was pixilated and computer designed. Therefore it got the nickname DigiCamo…and its cool looking! This neat cyborg camo looks cool from consumer fashion, in MMA rings, on hunting SUVs to even on military recruiter’s outfits at local high schools.

But what about on the front lines? Well they hated it, and it flat out didn’t work.

Feb 14
2013

Cybersecurity, Private Clouds, Privacy are Top 2013 Tech Trends

Posted by Bill Gerneglia in Untagged 

Bill Gerneglia
The Global nonprofit IT association ISACA recently issued guidance on managing three top tech trends for CIOs and their organizations in 2013. These trends are expected to pose major challenges to businesses in 2013: cybersecurity threats, private vs. public clouds and data privacy.

ISACA is a provider of best practices and expertise as it strives to help its 100,000 members worldwide navigate the changing IT landscape. Many IT professionals globally will follow ISACA recommendations in order to build trust in and value from enterprise information including Big Data initiatives.

 

Cybersecurity

We now know the numbers. The war on cybercrime continues for most organizations and especially their IT departments and CISOs. The total number of Computer viruses, trojans and web attacks is growing at their fastest pace in four years.


In its recent quarterly "Threats Report", McAfee said that it had found more than 8 million new kinds of malware in the second quarter. This represents an increase of 23% from the first quarterly report. There are now more than 90 million unique strands of malware in the wild according to McAfee.

Viruses that send unsolicited emails and attack websites, as well as search engine poisoning — where unwitting users are misdirected toward questionable or fraudulent sites — are among the increasingly sophisticated tactics used to capture and exploit consumer data and pose threats to international supply chains.

“As more devices utilize IP addresses, the attack surface will become larger and threats to cybersecurity will increase. Cyber criminals will dedicate themselves to finding increasingly complex methods for attacks in 2013,” said Jeff Spivey, CRISC, CPP, international vice president of ISACA and director of Security Risk Management Inc.

 

Privacy Concerns Continue to Grow

CISOs and IT professionals have to manage not just threats of data leakage and identity theft, but also growing consumer and employee concerns about data privacy.

According to  Robert Stroud, member of ISACA’s Strategic Advisory Council, "Nearly 90 percent of US consumers who use a computer, tablet PC or smartphone for work activities feel their online privacy is threatened, but many persist with actions and attitudes that put that privacy and security at risk."

“The protection of personally identifiable information (PII) is the responsibility of both organizations and individuals,” said Greg Grocholski, CISA, international president of ISACA. “Organizations need to have a governance structure in place to ensure that PII is managed and protected throughout its life cycle. Individuals must be aware of what PII they are providing and to whom. To be successful, data protection must be a joint effort.”

He continued, “Privacy by design, confidentiality of location-based information,  the consumerization of IT, and an increase in legislative and regulatory mandates that will drive more privacy audits are among the top 2013 trends in data privacy that ISACA anticipates will need to be addressed.”

 

Private Vs. Public Clouds

Over the next 12 months, information security concerns will prompt a growing interest in private or hybrid (public/private) cloud solutions. The expected rise of “personal clouds” will add to the challenge of protecting data for a mobile work force that embraces BYOD (“bring your own device”). Cost, speed, manageability and security are the factors most debated in cloud computing.

ISACA’s 2012 IT Risk/Reward Barometer shows that IT professionals remain wary of public clouds; 69 percent believe that the risk of using public clouds outweighs the benefit. Opinions of private clouds are the opposite — the majority (57 percent) believes the benefit outweighs the risk. Other findings include:

Among people using cloud for mission-critical services, there is a 25-point difference between those who use private (34 percent) versus public (nine percent).

One of the high-risk actions employees take online is using an online file-sharing service, such as Dropbox or Google Docs, for work documents (67 percent).

The most effective way to reduce IT risk is to educate employees (36 percent). Despite these concerns, CFOs (to whom over half of CIOs report) still look to cloud for return on investment.

In the end it really does come down to effective planning and communications. The relationship between the CIO, CISO and other C-level executives really matters. Companies with strong, collaborative relationships between the CIO and other C-suite executives are four times more likely to be top-performing companies than those with fragmented relationships, according to PricewaterhouseCoopers LLP’s fifth annual Digital IQ survey, recently released.

 Digital IQ is a measure of how well companies understand the value of technology and how successfully they link information technology investments to their business strategy.
 
 
Published bymyITview.com
 
Feb 12
2013

Enterprise Mobility Expert - Daniel DiMassa

Posted by CIOapps in EXPERTenterprise appsenterprise app management

CIOapps

Dan here.   

Recently I noticed a spike on my mobile enterprise adoption blog’s traffic, especially on my simple goofy bio page.

Feb 08
2013

Cloud Computing Trends in 2013: Provisioning and Managing Seamlessly Across the Hybrid Environment

Posted by Colin_Lacey in hybrid cloudcloud provisioningcloud deploymentCloud Computing

Colin_Lacey
As IT delivery models proliferate and multiple cloud options including private cloud, public cloud, hybrid cloud and community cloud become more broadly adopted within enterprise IT environments, most major organizations are grappling with increased choice, differing financial models and new levels of complexity. CIOs must identify ways to reduce this complexity and implement technologies that can help automate the management and operations of their new, transformed environments so they can continue to reap the benefits of these models without escalating costs or losing control.

We have observed that the current limited deployment of brokering technologies to seamlessly procure capacity and the low penetration of integrated enterprise systems management to enable end-to-end management of cloud and non-cloud environments limit the ability for organizations to fully leverage cloud benefits.

With these challenges in mind, we anticipate that in 2013, organizations will begin to identify their strategy and implementation plans for management tools and brokering platforms to better manage their hybrid environments while tightly integrating into their existing process, policy, governance and compliance frameworks. The brokering platforms will provide broader choice, helping enable the selection of a “fit for purpose” cloud environment, provide faster time to deployment, and a “one stop service” to procure and manage cloud providers.

To counteract the “shadow IT” phenomenon, whereby business units directly procure cloud services from third-party providers, we expect that CIOs will press their internal cloud teams to seek out more automated techniques for rapidly deploying and operating their cloud infrastructure. This will include automated tools to help assess which enterprise applications are best suited to which cloud deployment models while meeting SLAs and compliance requirements, and self-service portals for cloud provisioning as part of their private cloud implementations. In effect, these internal IT services groups will become the providers of sophisticated brokerage, procurement and enterprise systems management capabilities to the organization, enabling workloads of all types to be provisioned and managed seamlessly regardless of IT delivery model.
Jan 29
2013

Gear Up to Address Mobility with Ease

Posted by Darren_McGrath in mobilityconsumerizationCoITcloud

Darren_McGrath
For the past three years, Unisys has been studying the impact of the consumerization of IT on enterprises. I was going through our third annual Consumerization of IT  research study. Spotlighting the growth of mobile device usage in the workspace, the study shows 44% of workers now using smartphones at work. That’s an astronomical increase of 300% from three years ago, according to Forrester Consulting, my company's partner for the study.
 
Tablets, which were rarely used up until a couple of years ago, are now increasingly becoming the computing device of choice for many in today’s workforce. Clearly, mobility is driving change for enterprises.
 
The impact of mobility on organizational infrastructure has put IT in a precarious position. In the past, IT was the technical leader for the enterprise. With mobility, technology expertise has moved to the user. As a result, enterprise governance, and the leaders responsible for it, needs to account for that. In many cases, a mobile governance team needs to be assembled with members from IT, business, and operations departments to ensure a mobile strategy that covers all relevant enterprise requirements. For some companies, it is becoming more common to have a single person in charge to ensure creation and implementation of a mobile strategy.
 
With your employees and customers using thousands – and maybe even millions – of devices, you can be sure that you’ll need to gear up your physical infrastructure to support mobility. The following areas bear special scrutiny:
 
Network Infrastructure – With the potential for thousands of devices requiring low latency transactions, you need to review the current enterprise network infrastructure. Networks that supported primarily PC to web based applications may no longer be adequate. They now need to be able to address data access from multiple (home, business or public) locations to either a company- or employee-owned device.
 
Storage Infrastructure – Mobility is driving the creation and growth in unstructured data like never before. Videos are becoming a primary way of communication, using up bandwidth and storage needs. Instant messaging and social networking usage growth are driving the need for discrete document retention and security requirements.
 
Cloud – Cloud computing is optimally designed for today’s mobile world. The ability to scale is perfect for mobile devices and business applications. Cloud computing will likely soon be the most predominant means of accessing information through mobile devices.
 
Mobile Infrastructure – All mobile devices typically contain GPS, gyroscopes, accelerometers, cameras, and other features. Rich mobile applications aimed at improving productivity, driving revenue and improving customer service are being developed to take advantage of those features. You must ensure that your architecture is suitably designed to enable these technologies while ensuring scalability and security.
 
Mobile Applications – Mobile applications developed today need to be context-aware to provide the optimal user experience. You need to determine if they will develop apps natively, use a cross platform MEAP or employ a hybrid platform technology such as HTML5.
 
Mobile Environment Management – Enabling mobility while minimizing costs and maintaining a level of security and control to protect for the organization is critical. Managing mobile devices and applications appropriately is a critical step to ensure that you achieve adequate levels of security and management as needed.
 
After gearing up these infrastructure components to address mobility, enterprises need a holistic goal focusing on the progress made at all stages. How do you know that your mobility goals are being achieved on day one, midway and at the end of your project? You must establish key performance indicators in areas such as customer satisfaction, employee productivity and cost reduction per service, among others.
 
The world today is enabled by near-universal connectivity options and an ever-increasing choice of mobile devices that allow organizations to deliver their services at any time through any network. If you provide services across the mobile ecosystem, it’s imperative to provide flexible and scalable engagement models that allow you to take full advantage of the benefits of a mobile enterprise.
 
Join the conversation: How are you gearing up for mobile?

Jan 24
2013

The Changing CIO Role in 2013

Posted by Bill Gerneglia in Untagged 

Bill Gerneglia
We recently reported on the Top 10 CIO Technology Priorities for 2013. 
 
The Gartner survey has identified a top ten digital technology CIO wish-list for 2013 which includes a focus on IT in general and business ROI. This list was aggregated from a survey, which was conducted with 2053 CIO’s, who are part of Gartner's Executive Programs, at the end of last year.
In addition, another takeaway from this same survey and research report addressed the changing roles of the CIO in 2013 and beyond.
 
Changing CIO Role
The role of the CIO will also evolve and change and they will find themselves operating in areas that are well outside the traditional scope of the CIO, with the additional role of providing business value from technology deployments and hunting for new digital opportunities a key part of their role going forward.
 
In this respect, already 67% of those surveyed said they had, or will have, significant responsibilities outside of IT, a sharp contrast to a similar survey in 2008 when almost half of CIOs had no responsibilities outside of IT. According to this survey, nearly 20% now act as the enterprise’s chief digital officer who is responsible for leading digital commerce initiatives and managing digital commerce channels.
 
While this role is still only emerging and varies depending on the enterprise and industry, generally it involves ensuring that enterprises are evolving as new digital technologies come on line.
 
"..the world outside IT has changed creating a quiet crisis for IT. Demands have increased in a world grown dynamic and digital. The harder CIOs work tended to current concerns, the less relevant IT became. CIOs know that the future rests in not repeating the past but in extending IT by hunting and harvesting in a digital world,” McDonald a Gartner analyst said. 
 
 
Published by myCIOview.com  
 




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