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Stephen Boston, Chief Sustainablility Officer, CA (1 viewing) (1) Guest

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TOPIC: Stephen Boston, Chief Sustainablility Officer, CA
#2960
Re:Stephen Boston, Chief Sustainablility Officer, CA 6 Years ago Karma: 0  
Thanks for the compliments, Ron. This is truly a fantastic question. As you can imagine, I’ve wrestled with this a great deal over the last few years. In order to understand how we manage our 4 alignment factors, it is helpful to understand our strategic approach.

We view our strategy as three very important and distinct prongs: “Do Less Bad”, “Enable Good” and “Do Well”. Each of these prongs must be viewed (and internalized) from both an environmental stewardship perspective and a business perspective.

“Do Less Bad” refers to the efforts a company must take to manage its carbon footprint (includes reduce energy consumption, minimize waste, etc). From a business perspective, this prong is also responsible for the majority of operational cost benefits. On the “Do Less Bad” path, there is an incredibly close relationship to saving money and reducing your impact on the environment. For those companies first starting out with their sustainability programs, this is where you start. It will prove the environmental and fiduciary value to your Board of Directors (which will enable more investment for “Enable Good”).

“Enable Good” refers to creating the technologies, materials and business processes which will allow for paradigm shifts in the way we all interact with the environment. For example, nuclear power generation is a technology which has changed the way we *think* about producing energy. It *enables* us to choose the type of energy we’re willing to consume. “Enable Good” is the area which will enable us to come closer to *eliminating* waste, bad energy and carbon emissions. This is also the strategy component which enables a company’s revenue opportunities in the space. This component is really cool, because it potentially changes the world. It’s also an opportunity to increase national competitiveness, create exports and help us with our economic concerns.

“Do Well” is the strategic component which speaks to how well we do the first two components. The better we do them, the more opportunity we have to talk about them and create a leadership positioning for ourselves. If you “Do Less Bad” and “Enable Good” better than your competition does, you immediately increase your ability to attract revenue and investment. Its great business AND it’s great for the world.

In response to your second question, we’ve developed software originally designed as a set of technology tools to help my office manage CA’s carbon footprint and our sustainability programs. Over time, we’ve productized these under our ecoSoftware family of products and built them into full blown solutions for driving our customers success as they develop and execute on their own sustainability programs. For more information your readers may visit us at http://www.ca.com/us/solutions/energy.aspx.
 
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#2965
Re:Stephen Boston, Chief Sustainablility Officer, CA 6 Years ago Karma: 7  
Excellent interview guys, Stephen from the lessons learned section of the interview I see that you point to baseline measurements as the starting point for starting a sustainability program within your organization. Does this not take a chapter from the book on total quality management which was the hot topic for process improvement in organizations back in the 1990s?

In this respect then a sustainability program is an extension of an organization's commitment to a total quality management program where we constantly measure and strive to improve at each iteration of the examination process.
 
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#2972
Re:Stephen Boston, Chief Sustainablility Officer, CA 6 Years ago Karma: 0  
In order to give our members access to a richer knowledge base, I'll periodically refer responses for some questions to other CA executives with greater domain knowledge than myself.

This question is a great example of that. So, I happily passed it on to Chuck Quinn, CA's Sr. Vice President of Global Real Estate. Here's Chuck's response:

Actually it was spread across all of the areas you mentioned. Certain offices were eliminated completely. Mostly lower headcount facilities comprised of small dispersed work teams that didn’t interact much during the normal course of business. CA has a full chargeback to its business units for real estate and facilities expense so we positioned these sites as “cost without collaboration”, and recommended that staff move to work from home where the business units would not incur a real estate charge.

For medium to large size facilities the gains were derived primarily through more efficient use of space. CA has invested in technologies, such as wireless and voice over IP, which make it very easy for employees to work flexibly both in and outside of the office. Enabled through technology employees across all departments, are choosing to work a portion of their time outside of the office and as a result we have been able to move many groups to a desk share environment thus dramatically reducing the number of required workstations.

Another area where we’ve enjoyed success is with on demand real estate, where we don’t occupy any permanent space but rather have arrangements with executive suite operators to provide conference and team room type space in support of CA teams within the areas which work from home but from time- to-time have a requirement to come together in a business setting.

I hope this gives you a couple of ideas that you can put to work at your company.
 
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#2980
Re:Stephen Boston, Chief Sustainablility Officer, CA 6 Years ago Karma: 0  
Couldn't agree more, Sean! But the only way we'll ever prove that is by measuring everything around our efforts. Thanks for the input.
 
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#2981
Re:Stephen Boston, Chief Sustainablility Officer, CA 6 Years ago Karma: 0  
Great observation, Bill.In sustainability programs, there are certainly some areas of overlap with previous corporate efficiency programs. One of the larger differences though is in the improvement goals we're looking for. Not only are we seeking improvements in effiency and profitability but also positive environmental benefits.

There is also a lot of work going on across the country around the development of Eco-Sigma extensions to traditional six sigma definitions.
 
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