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Aspect, which offers unified communications products for contact centers, will make its Aspect Unified IP contact center solution interoperable with Microsoft’s Office Communications Server 2007 under a deal that was announced March 18. Microsoft is also making an equity investment in Aspect, although financial terms were not disclosed.  Be first to comment this article
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In 2007, the vendor side of unified communications (UC) saw tremendous hype, while many buyers struggled with confusion, wondering exactly how to define UC and what UC meant for their businesses. Comments (2) |
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In the second part of his one-on-one with CIOZone, best-selling author and former Harvard Business Review executive editor Nicholas Carr discusses the coming technology disruptions, the shift in IT priorities, and the future role of the CIO.
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The U.S. telecommunications industry will grow at a slower rate than the global industry in the coming years as the wireless and wired markets mature, the Telecommunications Industry Association said on Friday.
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