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By Mel Duvall
Affiliated Computer Services (ACS), the IT and outsourcing services company that Xerox is looking to acquire for $6.4 billion, says it has won a major contract with Ford Motor Company to provide a full spectrum of benefits administration services for employees and retirees.
Dallas-based ACS said Friday that the new contract with Ford, which is reflected in the company's fourth-quarter fiscal 2009 results, covers the administration of all health and welfare, pension and savings plans. The services will be deployed through ACS's call center operations as well as a Web portal, providing a one-stop shop for all Ford clients.
"This new partnership represents our commitment to providing Ford innovation in technology, tools and processes, and delivering total benefits services," ACS executive vice president Ann Vezina said in a statement announcing the deal. ACS says it will establish a customer care center in Allen Park, Mich. to provide localized support for the contract.
No dollar value was pegged to the deal, however, ACS said in its fourth-quarter results that it had signed on new business representing $271 million in annual recurring revenue. At a time when most technology vendors are hurting, ACS said it achieved a record $6.52 billion in revenue in fiscal 2009, a 6 percent increase over the previous year. The Ford contract will be seen as a further positive sign for Xerox as it looks to marry its document imaging technology with ACS's services offerings. Xerox is hoping to close the ACS acquisition in the first quarter of 2010.
Since the Xerox bid was announced, ACS said it had also won a $4 million, three-year contract to implement an electronic health record system and a Health Information Exchange for Wyoming and its Medicaid program. As part of the contract ACS will create a Web portal for access to patient data and link systems across various divisions of the Wyoming Department of Health.
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