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The Case for Outsourcing at Kimberly-Clark

Consumer products company Kimberly-Clark initially signed an outsourcing contract as part of a cost cutting effort, but in time the company came to lean on its outsourcing partner Cognizant for much more than software maintenance. Here's why.
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Will Mumbai Attacks Impact Outsourcing?

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Will Mumbai Attacks Impact Outsourcing?

The 9/11 attacks triggered a surge of outsourcing as many banks, investment houses and insurance companies moved their operations from lower Manhattan to India. Now, in the wake the terrorist attacks in Mumbai, will companies move their outsourcing back to U.S. shores or elsewhere?

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The Top 10 Systems Integrators

Here's a look at the top SI vendors in the U.S. market and worldwide.

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The Top 10 Systems Integrators

Here's a look at the top SI vendors in the U.S. market and worldwide.

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What Is Outsourcing 2.0?

Frank J. Casale, CEO of The Outsourcing Institute, has been saying that the outsourcing market is transitioning into what he calls "Outsourcing 2.0." Here's what it is and how it might affect CIOs and other IT professionals.

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The CIOZone's Outsourcing Zone

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Offshoring: Is Philippines Next Big Destination?

The Philippine contact center industry has grown rapidly and is now a close second to India in terms of market share. It could be a good place to set up shop—but there are risks.
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20 Top IT Consulting Firms
6 Tech Jobs Most At Risk Of Being Offshored

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Tech Spending Under Pressure, But IT Services Seen Growing

A survey released this week by Forrester Research confirmed what most in the industry have suspected: IT budgets are being cut in the face of a global economic slowdown. However, the Forrester survey found that not all areas of technology spending are being impacted to the same degree. Demand for IT services in particular remains strong, or at least steady.

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5 Reasons Outsourcing Deals Fail

Mark Halloran, chief information officer at Medco Health Solutions, lists his top reasons why turning over information technology resources to a third party doesn't always work.

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SAP To Buy Visiprise, CSC Inks $1.2B Deal

CIOZone Insider: SAP looks to acquire manufacturing software maker; Bombardier signs $1.2B outsourcing deal with CSC; more

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Blog: Top 6 India-Based IT Service Companies

A lot is made of IT jobs being sent to India. Yet the top six India-based IT service providers—Satyam, Wipro, Infosys, TCS, Cognizant and HCL Technologies—accounted for just 2.4% of the total worldwide IT services market last year. But they are growing—and capturing bigger deals.

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Shell Signs $4 Billion Outsourcing Contract

Under the deal, AT&T will manage network services and telecommunications, T-Systems will provide hosting and storage, and EDS will handle end-user computing services.

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Is There A Shift Away From Mega-Outsourcing?

Lee Duran, a partner in the technology practice of BDO Seidman, tells the CIOZone’s David Carr that global sourcing of IT services is 'just a normal part of business now' and that as enterprises get more comfortable with it, they are shifting away from mega-contracts toward a proliferation of relationships with smaller, more specialized vendors. Is he right? Join the Global CIO group and join the discussion.

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94% of CIOs Do Not Offshore IT Work, Finds Robert Half Technology Survey

Despite the perception that American IT jobs continue to be farmed out to outsourcing companies around the world, Robert Half Technology this week reported that 94% of the chief information officers it surveyed do not outsource information technology jobs to non-U.S. firms.

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Dell Outsourcing Plan May Be Tough To Execute

Dell plans to make fewer computers itself and rely on contract manufacturers to cut costs, but the company could find it hard to get rid of its North American factories at a good price.

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The Future Of Business Process Outsourcing

Blog: The trend is clearly toward outsourcing high-end knowledge processing—whether in the form of creative software development, sophisticated engineering design or business intelligence services and management. And the best minds in the world—regardless of country of origin—are rapidly being drawn into this competitive services environment. Blogger David Hunter Tow shares his thought on how this will affect business.

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HP purchase of EDS gets government clearance

Hewlett-Packard Co's planned $12.6 billion purchase of Electronic Data Systems Corp cleared U.S. government antitrust review, the companies said on Monday.

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