Ultimately leaders need to assess whether work is best accomplished by individuals working on their own or by selecting a group to collaborate together. The leaders needs to "find a balance between individual autonomy and collection action," says Hackman. "Either extreme is bad," he adds, and can be destructive.
Reprinted by permission of Harvard Business Review. Excerpted from "Why Teams Don't Work," Copyright (c) 2009 Harvard Business Review; All Rights Reserved. The full article can be purchased for $6.50.
Book: The Discipline of Teams by Jon R. Katzenbach and Douglas K. Smith, paperback published by Harvard Business School Press, January 2009. How to set up high-performance teams.
Book: Eight Ways to Build Collaborative Teams by Lynda Gratton and Tamara J. Erickson, published by Harvard Business Review, November 2007, digital download available for $6.50. Two experts analyze the dynamics behind 55 large teams.
The difficulty or problem with teams often lies in there not being a clear understanding of the goal or a sense of urgency in the mission. Without these ingredients teams can flounder, or as Hackman suggests, merely achieve mediocrity. But consider the opposite. When faced with a shared sense of purpose and urgency teams can achieve such wonders as the salvation of the Apollo 13 mission.
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