As large IT services providers focus on smaller institutions, they are entering a space dominated by core banking processors, who in turn are broadening their horizons to include IT services.
IBM, the world's biggest technology services company, posted a higher quarterly profit as an increase in services and software revenue offset a decline in computer hardware sales.
'How do I get my computer's coffee-cup holder to come out again?' That just one of a list of almost-too-silly-to-be-true questions put to help desk personnel. Here are more than two dozen others.
With the changes happening in the information technology consulting market, the CIOZone provides a list of today's top firms - with their areas of practice.
A survey released this week by Forrester Research confirmed what most in the industry have suspected: IT budgets are being cut in the face of a global economic slowdown. However, the Forrester survey found that not all areas of technology spending are being impacted to the same degree. Demand for IT services in particular remains strong, or at least steady.
A lot is made of IT jobs being sent to India. Yet the top six India-based IT service providers—Satyam, Wipro, Infosys, TCS, Cognizant and HCL Technologies—accounted for just 2.4% of the total worldwide IT services market last year. But they are growing—and capturing bigger deals.
IDC reported this week that the U.S. managed security services market is expected to grow at a compound rate of more than 17% and hit $2.8 billion by 2012. It's a bit of a slowdown from the 19.6% growth seen between 2006 and 2007, but not by much