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Recommendations
Do not overlook the growing importance of the three key items discussed in this research note in 2009 network budgets. Even though these items sometimes fall into the discretionary or less important categories, their classifications should be reconsidered. In addition, consider the following points:
Expect expenses for staff education and training to increase. Stringent service levels and the complexity involved in selecting and managing new technology and services will require more technical skills and highly trained technicians.
Understand the importance of business unit alignment. This is probably one of the most important categories for network groups to consider. Unless network organizations can deliver and support the correct mix of services to their business units, major problems will occur.
Be prepared to spend money for performance management. User mobility and the ongoing need to deploy different technologies in various geographic locations will tax existing performance management systems. Also, existing systems will require upgrades and/or the addition of new products to meet changing needs.
Bottom Line
Network organizations are working to complete their 2009 budget process. The typical budget categories, including staff salaries, costs of telecom services, and corporate overhead allocations are easy to identify. However, attention must also be focused on several other seemingly, less critical areas that will definitely increase in importance.
This article was originally published by Info-Tech Research Group. Copyright (c) 1998-2008 Info-Tech Research Group. All rights reserved. Reprinted by permission.
Info-Tech Research Group is a professional services firm dedicated to providing premium research and objective advice to IT managers of mid-sized enterprises. The firm's products and services combine actionable insight and relevant advice with ready-to-use tools and templates that cover the full spectrum of IT concerns. Its practical approach is designed to have a clear and measurable positive impact on your organization's bottom line. Info-Tech serves over 21,000 clients at 8,000 organizations around the world.
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