|
Enterprise software guru Ray Wang, who crafted the enterprise software buyer's Bill of Rights during his days at Forrester Research, is now trying to do the same thing for corporate buyers of software-as-a-service (SaaS).
Wang argued for the need for such an IT buyer's bill of rights on his Enterprise Advocates blog.
SaaS deployments have entered the heart of the business and now deserve to be treated with all the rigor and due diligence of on-premise licensed software… The SaaS Bill of Rights provides a tool for clients and vendors to change the tenor of contract negotiations from subservient to equal partnership. Though not all these rights may be provided by the SaaS vendors today, these rights represent the best practices in over 250 SaaS contracts and reflect the general spirit and intent of most SaaS vendor’s executive management teams.
Wang (and his business partner, Jeremiah Owyang) used input from a variety of software industry observers and some forty vendors to create their bill of rights, spanning the ownership experience, the selection process, deployment conditions, pricing and renewal and termination
Wang enumerates 39 best practices, which makes a good checklist for any IT administrator. Best of all it's free (from Wang's Software Insider blog).
The sad thing is that this type of thing needs to be enumerated at all.
Only registered users can write comments.
Please login or register. |
