What Makes a Great Team Member? This is so true! Our project management team, and some other people I know fit this description pe...
I Already Know That!
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“I already know that.” Now there is a phrase that does not encourage conversation. In fact if someone approaches you to speak with you and you hit them with an “I already know that”; you might as well say “Go away” or “I don’t care what you think.”
And if you don’t say it aloud but you think it to yourself, congratulations you just turned off your brain.
Bummer. See I bet that you are really smart and you do know lots of things. So when your friend, partner, co-worker or child starts to share information with you, perhaps you do already know what they want to tell you. But that isn’t always the point. When you shut them down, you are closing the door to communication. When you turn them away with an “I already know that,” you are discouraging them from sharing with you and from growing with you. The next time that they have information to share, they may see you and just keep walking. And when that happens, you will really miss out. You will miss the opportunity to learn something new, you will miss the opportunity to strengthen your bond with this person and you will no longer play a part in their growth.
When someone starts to tell you something that you think you already know consider refraining from saying “I already know that.” Try not to even think it. And if it pops into your head, push it to the side. Your role in this situation might be to allow the other person to share and explore this information. Your role might be to help them learn and grow simply by listening and discussing this information with them. And isn’t it possible that you don’t know everything? Isn’t it possible that listening to them share the information and hearing their perspective could broaden your perspective? The conversation may start with something that you are sure that you know, but who knows where it will go from that point? But if you stop it before it starts, it goes nowhere.
But then you already knew that, didn’t you?
Comments (1)
1. 09-23-2009 10:16
You are so right. Saying "I already know that" may make the speaker feel smarter than the person trying to talk to them and it may also be a way to cut off a conversation the speaker just doesn't want to have, but whatever the motive is it does shut down communication. Listening is an underrated skill that is effective in business and personal relationships.
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