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Who Derives More Value from the Cloud the CIO or CFO? Print E-mail
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By Bill Gerneglia

 

 

Who derives more value from the cloud - the CIO or CFO?

 

As the CIO you are tasked with leading innovation and seeking ROI across new initiatives. As the CFO you are tasked with P&L management through cost containment initiatives.

 

The CIO-CFO dynamic is why some well established tech companies are willing to pay big premiums for some very boring computing firms. Specifically why is that? In a short answer because they have the brick and mortar required to be successful in the global cloud computing industry.  Acquiring these firms enables cloud service providers to be more competitive.

 

IBM has dominated in this outsourcing / cloud sourcing space for years with very little competition for the very large ( > 1 Billion Dollar) outsourcing contracts. Now the landscape is changing, it is not just the very large companies looking to move to the cloud but the small and medium companies as well. Back in the 1990s there was an IBM business unit named ISSC that lead the charge within this nascent industry. They targeted small, medium, and large companies, and specifically the CIOs and CFOs within them.

 

There have been a series of tech acquisitions recently to reinforce developing corporate cloud strategies among the cloud service providers. The big question is, are the recently acquired companies worth the premiums paid to them for their technology?

 

When HP and Dell started a bidding war over 3PAR, they introduced the public to an area of technology that is becoming indispensable to many of today's organizations: cloud computing. In fact, HP's $2.4 billion acquisition of 3PAR was just one in a recent series of acquisitions.

 

Four smaller cloud-related companies have also recently been acquired by some of the tech giants.

 

Significant Cloud based Acquisitions: ( According to Fortune )

 

1. Last month, virtualization software-maker VMware announced it would buy Integrien, a provider of network analysis software as well as TriCipher, a security software developer.

 

 2. Citrix Systems acquired VMLogix for its cloud management technology.

 

3.  Red Bend Software Inc. purchased VirtualLogix. VirtualLogix enables Intel and ARM-based mobile devices to run multiple operating systems on a virtual machine.

 

 Why is this important and how does this trend help the needs of the CIO and or CFO?

 

The fact that virtualization allows an organization to better leverage their hardware investment and derive more value from existing systems rather than deploying new one makes  a compelling argument for deployment.  The CIO gets better mileage out of their hardware and software budget and the CFO contains computing costs. They both benefit so the cloud is a win/win for them.

 

HP and Dell are embracing cloud services because they enable outsourcing, usually via the Internet, of scalable and virtualized IT services. This includes but not limited to data storage, software, to billing and payment. The convenience offered by the cloud is significant to the CIO and CFO. No need for the business to hire app developers and systems administrators to handle the headaches and cost of building infrastructure internally when they can be offloaded to cloud services. This results in an improved ROI for CIOs which is right in their sweet spot.

 

Some believe the recent acquisition activity is attributable to the relative longevity of cloud and cloud-based services. There is also the inertia produced when an organization chooses to move their applications to the cloud. It is disruptive to change service providers once you have selected a vendor. Cloud customers tend to stick around a long time. Examples of cloud service providers with a long track record include Amazon with its EC2 virtualization service - started in 2006, and SalesForce.com, founded in 1999.

 

Is cloud computing capacity overvalued?

 

The hype around cloud could be why we are seeing cloud based service providers  go to war now over companies like 3Par: they are taking risks now in hopes that those bets will pay off later -- both financially and technologically. The goal is to be better positioned to profit going forward as more and more businesses decided to outsource to the cloud.

 

In late 2003, EMC Corporation bought virtualization software company VMWare for $635 million. Then in 2007 EMC spun off part of VMWare to unlock shareholder value and retain talent.

 

The company's market cap is now approximately $34 billion. As EMC still owns 80% of the firm, and VMWare's software remains the foundation for the majority of cloud computing services that require some form of virtualization. Any big company picking up a cloud firm today has to be hoping for a similar outcome.

 

HP in July 2007 HP picked up Opsware, a data center automation start-up for $1.6 billion. This seemed like an expensive acquisition at the time. The Wall Street Journal recently questioned whether valuation even matters in the cloud sector right now, citing an analysis by the ISI Group which reported that over the last five years, HP typically paid 1.9 times a company's 12-month revenue in hardware and networking acquisition.

 

Which companies are possibly on the short list for potential acquisition? ( According to Gartner)

 

1) Zuora -- Equivalent to the SalesForce.com of subscription-based payment and billing.

Many subscription based businesses still rely on costly and complex in-house billing systems, but Zuora offers cloud based payment and billing services for subscription-based businesses.

 

2) Nimbula -- The private cloud company with big name backers.

Nimbula employs the same team that built Amazon's EC2, former execs Chris Pinkham and Willem van Biljon lead the team.

 

3) Heroku -- You can use them to build an application platform on the cloud.

Started in 2008, this cloud provider focuses on "platform as a service," which emphasizes ease of use, automation and reliability for app builders. Heroku employs a multi-tenant software architecture, so one instance of software on a server can serve more than one client company. This type of resource sharing drives down the total cost of ownership for the company using their cloud offering. Third party add-ons let developers easily integrate additional features into their deployed apps.

 

I think one can conclude that the CIO needs the cloud to drive ROI as well as innovation, and the CFO needs the cloud to contain costs and limit head count. Win the cloud as a service provider and you may win the war by maximizing market share. Embrace the cloud as a CIO and CFO and win efficiencies in technology, ROI, and cost containment.

 




Comments (4)
RSS comments
1. 10-01-2010 10:30
 
From Linkedin 
 
Jonathan Hansen • I would have to disagree with this article. At the C*O level cloud computing may seem like a wondrous thing, but in the trenches it is a nightmare who's full cost has yet to be realized. 
 
I'll give you an example from my own company. When I started here we had already outsourced email to a hosted exchange provider. Classic case of cloud computing. C level's foresaw huge savings. Did they get it? 
 
First... lets talk about what they didn't get. 
 
Integration with internal systems, exchange and AD are now separate 
Control over security patches and upgrades 
Ability to control most security options 
Ability to do proper backups (supposedly they do this, how do we know?) 
Ability to do custom add-ons to the functionality of the server 
 
Now lets see what they DID get: 
 
* increase in per user cost (estimated from previous similar install sizes) 
 
* Lockin. Once our data is there, we would have to download it user by user to get it out and into any other system we wanted to move to. Very expensive proposition. 
 
Less secure email as users have separate passwords for email and internal accounts and are thus more likely to write it down. 
 
That's just one example. If you want more I'll talk about Google Apps and it's "Enterprise" product that is biting IT Managers who try and work with it with very similar gotcha's. 
 
I worry most about the data portability and backup issue. For something like QualysGuard where they are a cloud provider but allow you to download the reports they generate, the risk of data loss is very small. Even if they were to go under, loss to the company is minimal. 
 
If a hosted provider such as Google Apps or an Exchange hosting center loose data, the company who forced their poor IT guys to do this are left with little recourse. 
 
I will never forget how powerless I felt every time a user would come to me and tell me they couldn't get to their email, or a page on their site had vanished. There was no backup, no record, no way to restore it and nothing to do but wait for the service to return. 
 
A perfect example: 
 
I have an ongoing issue with Google Apps where I cannot receive mail from certain Yahoo! accounts. Luckily this is on my personal domain (although paid Enterprise account) and those friends who use Yahoo! have simply learned to use my other addresses. Despite overwhelming proof that the issue is Google's, and them admitting they have blacklisted SPF enabled Yahoo! servers, they simply reply "we don't guarantee we will deliver messages, this is not our problem." Quite unacceptable, and were they my servers it would take me a matter of minutes to fix the issue, but as I am "in the cloud" I am powerless to resolve this. 
 
Don't get me wrong... there is most definitely a place for cloud computing in the IT world, most companies just aren't there yet. In order for a cloud computing provider to be viable for the enterprise they must fill the following requirements, oddly the same I apply to any in-house software I consider: 
 
Ability for user (i.e. IT) to do both complete and incremental exports of data 
Ability to reload data both wholesale and piece by piece 
Ability to integrate it with existing authentication schemes and security measures 
Ability to see log data and troubleshoot issues 
Export said data in some non proprietary format (i.e. IT could script reading it) 
Meaningful, prompt and quick methods of disaster recovery 
 
To be fair, most in-house apps fail these tests as well, but not the percentage of "cloud" vendors which do.
Registered
 
Bill Gerneglia
2. 04-18-2011 11:46
 
Bill, 
I tend to agree with the above observation, data portability, backups, security and the rest of what Mr. Hensen is saying, but ultimately your observation rings true in terms of the parting comments to your piece... 
"I think one can conclude that the CIO needs the cloud to drive ROI as well as innovation, and the CFO needs the cloud to contain costs and limit head count. Win the cloud as a service provider and you may win the war by maximizing market share. Embrace the cloud as a CIO and CFO and win efficiencies in technology, ROI, and cost containment."
Registered
 
Sonny Garrowitz
3. 04-18-2011 11:46
 
Bill, 
I tend to agree with the above observation, data portability, backups, security and the rest of what Mr. Hensen is saying, but ultimately your observation rings true in terms of the parting comments to your piece... 
"I think one can conclude that the CIO needs the cloud to drive ROI as well as innovation, and the CFO needs the cloud to contain costs and limit head count. Win the cloud as a service provider and you may win the war by maximizing market share. Embrace the cloud as a CIO and CFO and win efficiencies in technology, ROI, and cost containment."
Registered
 
Sonny Garrowitz
4. 04-19-2011 10:43
 
I find this an interesting discussion in the sense that I don't think most CFOs are looking at in the terms described above.
Registered
 
John Sane

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