| Anyone managing an information technology operation knows that it’s difficult to keep qualified talent. In fact, in the latest member survey from the Society for Information Management, the national organization of chief information officers, employee hiring and retention was listed as the number one challenge for CIOs.
So how do managers hold on to their good employees?
According to a just-released Yahoo! HotJobs job satisfaction survey, more than four out of 10 employees (43%) say their boss' poor management style or lack of mentorship would be the reason they left their job. Of course, respondents said salary and growth potential were also important when deciding whether to stay with a company or leave an organization, but the focus on management is interesting.
Granted, the survey didn't focus on, nor did it single out, IT workers. But to a large extent, employees are employees and bosses are bosses. And "[h]aving a fair, sympathetic manager who makes employees feel valued is a crucial element to an employee's job satisfaction," said Yahoo! HotJobs Managing Editor, Tom Musbach, in a release that accompanied the report.
So what makes a manager a good boss? Respondents listed the following:
1. Communication/listening skills
2. Effective leadership skills
3. Trust in their employees to do their job well
4. Flexibility and understanding
5. Intelligence
6. Teamwork skills and even temperament (tie)
7. Interest in employee development
8. Ability to share credit
9. Successful in finding and retaining new talent
10. Presentation skills
Data for the survey was collected from more than 1,200 professionals in an online questionnaire posted across the Yahoo! and HotJobs networks.
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