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Tear down, Mashup
Written by Jennifer H. Roh

One of my favorite blogs is by JP Rangaswami, an MD at BT, and former CIO of Dresdner Kleinwort Wasserstein. He writes the following about large organizations, which really rings true with my experience as employee and consultant to many such firms:


"We stress the importance of human resources, human talent, human capital...teamwork and collaboration...penness and transparency…the importance of trust…And then, mysteriously, we somehow manage to create an environment where we jealously guard information; where we seek to create and extend power as a result of this jealous guarding...."


That really nails it as far as I am concerned. Some organizations are starting to rethink this structure. This is why I like working with Mashups—they can allow you to create the type of collaborative environment that you want—no longer constrained by silos, technical barriers, or even organizational boundaries. Other considerations have us down in the weeds, as you can imagine, because this is a new way of thinking—a new paradigm for service delivery. Yet the ideas behind how we can open up our information to use for creating new markets, new ways of getting things done, and new ways to interact know few boundaries. The convergence of open innovation with technology advancements is a very exciting arena.





Comments (2)
RSS comments
1. 12-05-2008 08:28
 
Jennifer, 
Mashups and many of the other Web 2.0 technologies are important for any organization. Indeed, my organization uses Web 2.0 technology to create an innovation tool that is participative and community-oriented. Do you know of examples where Mashups have been used within the service delivery ontext?
Registered
 
2. 12-05-2008 11:11
 
Hi Brian, 
Great question. Service delivery using Mashups can greatly reduce IT backlogs and improve relationships between the business and IT. One example is an R&D engineering group which needed performance on lot manufacturing. IT would have built a BI solution, delivered it after several months, and hoped users' needs were met. Now they create Mashups in a few minutes and don't have to code, package and deliver - they just consume the data from the existing system and get it to customers quickly. Combining this with other trending data from the datawarehouse and some geopspatial data provides enhanced analytics.
Registered
 

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