Do you raise your voice at the office? When you are happy do you let out loud exclamations of joy? When you want to make a point, do you raise your voice for emphasis?
Maybe you have one special person that you talk to when you need to vent. You probably look forward to talking with this person, they are a really great listener and you feel so much better after you let off steam. Well how is that situation working for them?
I have heard a similar story from multiple coaching clients. It goes like this:
“I had to leave that company; I could not take it any longer. The person I worked for was always yelling and complaining. The thing is, he was yelling at me for things that happened with other people. None of these people worked for me, I did not know what I was supposed to do about it. Sometimes he would call me when I was at home in the evening or on the weekend, just to yell about someone else. I was a nervous wreck.
You know what was really odd? When I gave my resignation my boss was really shocked and surprised.”
After asking this person a few questions, here is what we (my client and I) learned together:
• The ex-boss in question gave them great reviews.
• The ex-boss in question gave them great raises.
• Other than the yelling, there was no indication that the boss was displeased with my client at all.
Here is what I call the ‘Aha’ moment.
“Oh, they weren’t yelling at me, they were yelling to me. They were using me to vent and I thought I was in trouble all of the time. It was just so stressful.”
So think about it, have you ever been the yelling boss or co-worker? It is OK to vent.
Ask permission first. Some people are willing to be your partner in this type of exercise and others are not. Please know the difference!
The person who has been on the receiving end of your yelling can tell you how much it bothers them. Yes, they can ask you if you are yelling at them or to them. But if you are their direct manager, you are placing them in an extremely awkward position. And silence is not always acceptance.
Comments (2)
1. 12-02-2008 14:43
Yelling at work is never acceptable. Period.
Yelling is pretty much the definition of creating a hostile work place, wouldn't you say?
It's *work*. Unless you're working in a combat zone or are yelling to save a life, raising your voice at work just isn't acceptable.
Yelling is disrespectful and counter-productive to efficiency. (unless you are telling someone to watch out for that falling beam about to hit them on the head).
If you're a boss who is yelling...REGARDLESS of whether you are just 'venting', you are wrong. And do not belong in that work environment until you can find a better, healthier way of expressing yourself.
I wouldn't work for a boss or a company that permitted yelling in the workplace, whether it was directed to me or simply around me.
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2. 12-10-2008 16:20
Sometimes we don\'t know that we are yelling or... we think our voice is normal but everyone else thinks that it is yelling.
It\'s very hard sometime to speak in an \"inside voice\" when you really don\'t have a quieter voice.
All of this is accerbated by the close quarters that we are all expected to work in.
We\'ree supposed to act like we\'re excited about our work, our jobs and our co-workers, but that excitement can sometimes affect others.
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